Refund policy
At Maboh The Label we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return and refund process:
Returns
- You have 30 days from the date of purchase to return any items that you are not satisfied with.
- To be eligible for a return, the items must be:
- Unworn, unwashed, and in their original condition with all tags attached.
- In the original packaging (if applicable).
- Items marked as "Final Sale" are not eligible for return or exchange.
- To initiate a return, please contact our Customer Service at michelle@mabohthelabel.com with your order number and the reason for the return.
Refunds
- Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 3-10 business days of receiving the return.
- Refunds will be credited back to the original payment method used during the purchase.
- Please note that shipping fees are non-refundable.
Exchanges
- We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order.
Damaged or Defective Items
- If you received a damaged or defective item, please contact our Customer Service within 7 days of receiving your order for a replacement or full refund.
For any further questions or concerns, feel free to reach out to us at michelle@mabohthelabel.com We are here to assist you!