Refund policy

At Maboh The Label we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a straightforward return and refund process:

Returns

  • You have 30 days from the date of purchase to return any items that you are not satisfied with.
  • To be eligible for a return, the items must be:
    • Unworn, unwashed, and in their original condition with all tags attached.
    • In the original packaging (if applicable).
  • Items marked as "Final Sale" are not eligible for return or exchange.
  • To initiate a return, please contact our Customer Service at michelle@mabohthelabel.com with your order number and the reason for the return.

Refunds

  • Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed within 3-10 business days of receiving the return.
  • Refunds will be credited back to the original payment method used during the purchase.
  • Please note that shipping fees are non-refundable.

Exchanges

  • We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order.

Damaged or Defective Items

  • If you received a damaged or defective item, please contact our Customer Service within 7 days of receiving your order for a replacement or full refund.

For any further questions or concerns, feel free to reach out to us at michelle@mabohthelabel.com We are here to assist you!